SUMMER HOURS OF OPERATION

Important Note to Customers:
To help better serve You, and make our kennel more efficient: Whenever you call (1st choice) or fax (last resort)-best only for sending shot records. That you include the complete information required: dates you will be coming, time for drop off and pick up (see our hours of operation for our windows of opportunity) we do request that you give us a 1 hour window in which to drop off and pick up. This aids us in planning our staffing and our working schedules. We also need ot know if you would prefer any grooming at that time (this does not say that you cannot make changes as times draw nearer). We do understand that sometimes you are booking months in advance BUT, it is the decision of the owner that NO RESERVATIONS WILL BE HELD WITH OUT- date, times: drop off and pick up, and grooming services. We, at Break of Dawn, appreciate your cooperating in this matter. Special NOTE: DO NOT FAX boarding agreements. You may mail them or bring them when you come either for play day or your first visit here. Faxing does NOT come out clear and we will ask you to do it again if you fax the boarding agreement.

*Service outside business hours are at the discretion of management and will incur additional charges!!!** You are welcome to call (804-795-5933) if you plane is late getting in and see if we are still here (leave a message) if WE are and are willing to remain behind (stay late) there is a $10 charge for every 45 minutes we stay beyond closing. This does not guarantee that we will stay but in cases approved by Nita Mawyer (owner) you will know it is a charge for After Hours Pick Up or Before Hour drop offs. Note: this is the exception not the rule